Creating and selling jewellery since 2004

SHIPPING

All parcels are shipped from Toronto, ON, Canada and we ship worldwide via Canada Post and FedEx.

Regular shipping takes approximately 5-15 business days in Canada and 8-16 days to the U.S. (excluding holidays).  If you require a faster delivery select express service or contact us at leilahaiko@gmail.com for additional rates. Shipping costs include full insurance.


CANADA/UNITED STATES
Regular Canada delivery is approximately 5 -15 business days (excluding holidays).
Regular U.S. delivery is approximately 8-16 business days (excluding holidays).
Order Amount  Regular Shipping
$1.00 - $199.99 $6.00
 Order Amount Express Shipping
$1.00 - $199.99 $16.00
$200.00 & Up FREE

INTERNATIONAL
Shipping to international destinations outside North America may take 6-8 weeks (excluding holidays).
Order Amount Regular Shipping
$0.01 and up $8.00
Order Amount Express Shipping
$100.00 - $299.99 $24.00
$300.00 - $499.99 $28.00
$500.00 & Up FREE


Gifts

All orders are carefully packaged in a jewellery pouch which is perfect for gift giving.  
If you need a special box or wrapping, please let us know at leilahaiko@gmail.com so I can accommodate you.


Payment

I accept PayPal, which ships within 3 business days or better. All major credit cards (Visa, MasterCard, American Express), and all transactions are run securely through PayPal. You will receive a confirmation of your order via email with the total dollar amount (including any applicable taxes and shipping & handling).

All prices are listed and charged in USD. If applicable, the exact exchange rate you will pay is determined by the bank that has issued your credit card.  In general, it will match very closely with the going exchange rate. www.xe.com features a quick, easy, & free foreign exchange rate calculation using up-to-the-minute exchange rates.

Taxes

Canadian customers will pay HST according to their provincial rate. American and international customers are responsible for all taxes and import duties levied by their respective countries.



Returns & Repairs – Shipping


To return merchandise please email for the shipping address: leilahaiko@gmail.com  
For your protection, please use a well-padded box or envelope and a traceable carrier. We cannot be responsible for items that are lost or damaged during return shipping. All costs related to return shipping are paid by the customer.

If you have any problems please email so I may assist you right away leilahaiko@gmail.com


 

 

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